Data protection

GDPR and LSSI-CE data protection notice

Information applicable to data provided through forms, email, telephone or WhatsApp.

Data controller

Tutor Médica, Sexual and Reproductive Health Institute. You can contact through info@tutormedica.com or on the phone +34 93 419 26 26.

Purposes

The data you provide will be processed to respond to your request, provide you with information, manage contact, make an appointment and, where appropriate, organise the provision and monitoring of the requested healthcare.

Legitimation

The legal basis will be your consent when sending a query, the application of measures requested before contracting or receiving a service and, when applicable, the provision of healthcare and compliance with legal obligations.

Particularly sensitive information

The first contact form is not intended to collect a complete medical history. Provide only essential information. The health data that is necessary will be treated with the reinforced guarantees required by health and data protection regulations.

Retention and recipients

The data will be kept for the time necessary to process your request and subsequently for the legally required periods. They will not be communicated to third parties except legal obligation, healthcare need or participation of suppliers acting under contract and with due guarantees.

Electronic communications

We will not send commercial communications by email, messaging or other equivalent means without a valid legal basis. If you request to receive information in the future, you can withdraw your consent at any time.

Your rights

You can exercise your rights of access, rectification, deletion, opposition, limitation and portability, as well as withdraw your consent, by writing to info@tutormedica.com. You can also complain to the Spanish Data Protection Agency.

Applicable regulations

This information is adapted to Regulation (EU) 2016/679, Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights and Law 34/2002 on Information Society Services and Electronic Commerce.